Privacy policy

Last Updated: October 30, 2026

Mavzeline operates this website and online store, including its content, products, features, and services (collectively, the "Services"). Our online store is powered by Shopify.

This Privacy Policy explains how personal information is collected, used, disclosed, and protected when you visit our website, browse products, place an order, make a purchase, or contact us.

1. Personal Information We Collect

Depending on how you interact with our Services, the personal information we collect may include:

  • Contact Information: Name, email address, telephone number, billing address, and shipping address.
  • Order and Transaction Information: Products viewed, added to cart, purchased, returned, or exchanged, together with order details and purchase history.
  • Payment Information: Payment method, transaction details, payment confirmation, and related billing information. Payments are processed through Shopify and the relevant payment service provider. We do not directly store complete payment card numbers or card security codes on our website servers.
  • Account Information: Account details, login credentials, preferences, and settings when you create or use a customer account.
  • Communications: Information you provide when contacting customer support, including questions, requests, and correspondence.
  • Device and Technical Information: IP address, browser type, device information, operating system, and network details.
  • Usage Information: Pages visited, products viewed, website interactions, and use of website features.

2. How We Collect Personal Information

We collect personal information through the following sources:

  • Directly from You: When you place an order, contact us, create an account, or provide information through our website.
  • Automatically: Through cookies, pixels, log files, and similar technologies used by our website and connected services.
  • From Service Providers: From companies that provide website hosting, payment processing, analytics, customer support, shipping, and other store services.

3. How We Use Personal Information

We use personal information for the following business purposes:

  • Order Processing: To process payments, confirm orders, arrange shipping, provide tracking information, and manage returns and refunds.
  • Customer Support: To respond to questions, handle complaints, and assist with orders and customer requests.
  • Website Operation: To maintain website functionality, improve performance, and support the shopping experience.
  • Marketing and Advertising: To manage promotional communications and advertising activities through services connected to our store.
  • Security and Fraud Prevention: To verify transactions, detect suspicious activity, prevent fraud, and protect our Services.
  • Legal Compliance: To comply with applicable laws, respond to lawful requests, resolve disputes, and enforce our policies.

4. How We Share Personal Information

We share personal information with service providers when necessary to operate our store and provide our Services. These providers include:

  • Shopify: Provides our ecommerce platform, website hosting, and related store services.
  • Payment Providers: Process payments and assist with transaction authorization and payment security.
  • Shipping Providers: Receive the order and delivery information needed to ship purchased products.
  • Technology and Service Providers: Assist with website operation, data storage, security, customer support, and analytics.
  • Advertising and Analytics Providers: Services connected to our store may receive device, usage, or campaign interaction information to support advertising measurement and website analysis.
  • Legal Authorities: Government agencies, courts, regulators, or other parties when disclosure is required or permitted by law.

We may also share information when you request or authorize us to do so, or when necessary to protect our rights, customers, or Services.

5. Cookies and Similar Technologies

Our website uses cookies and similar technologies to support essential website functions, maintain shopping cart information, remember preferences, and improve website performance.

Analytics and advertising technologies may also collect browsing and device information through Shopify features and connected applications.

You can manage certain cookie settings through your browser. Blocking or deleting cookies may affect website functionality. Additional cookie choices will be provided where required by applicable privacy laws.

6. Shopify Platform Services

Our online store is powered by Shopify. Shopify processes personal information to provide ecommerce functionality, website hosting, payment-related services, security, and other platform features.

Shopify's handling of personal information is also subject to its own privacy practices.

For more information, please visit the Shopify Consumer Privacy Policy and Privacy Portal.

7. Third-Party Websites

Our website may contain links to third-party websites or services. These websites operate independently and have their own privacy practices.

Please review the privacy policies of third-party websites before providing personal information to them.

8. Children's Privacy

Our Services are not directed to children under 13 years of age. We do not knowingly collect personal information directly from children under 13 years of age.

If we become aware that personal information has been collected directly from a child under 13 years of age without required parental consent, we will take reasonable steps to address the information in accordance with applicable law.

Parents or legal guardians who believe that a child under 13 years of age has provided personal information to us may contact hello@mavzeline.com.

9. Data Security and Retention

We take reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No website, electronic transmission, or storage system can be guaranteed to be completely secure.

We retain personal information for as long as reasonably necessary to provide our Services, process transactions, maintain business records, resolve disputes, and comply with legal obligations.

10. Your Privacy Rights and Choices

Depending on your location and applicable privacy laws, you may have rights concerning your personal information, including:

  • Right to Know or Access: Request information about personal information we collect, use, or disclose.
  • Right to Delete: Request deletion of personal information, subject to legal exceptions.
  • Right to Correct: Request correction of inaccurate personal information.
  • Right to Data Portability: Request a copy of certain personal information in a portable format.
  • Right to Opt Out: Opt out of certain activities defined by applicable privacy laws, including the sale or sharing of personal information or targeted advertising.
  • Right to Withdraw Consent: Withdraw consent when processing is based on consent.
  • Right to Appeal: Request a review of a privacy rights decision when provided by applicable law.

To submit a privacy request, email hello@mavzeline.com and describe the request you wish to make.

We may need to verify your identity before processing certain requests. An authorized representative may submit a request on your behalf when permitted by law. We may request proof of authorization.

We will not unlawfully discriminate against customers for exercising privacy rights provided by applicable law. Certain requests may be subject to legal exceptions or limitations.

11. Marketing Communications

Promotional emails include an unsubscribe option that allows recipients to stop receiving future promotional messages.

Unsubscribing from promotional communications does not prevent us from sending non-promotional messages necessary to process orders, provide customer support, or communicate important service information.

12. International Data Transfers

Personal information may be processed or stored in countries other than the country where you live. Data protection laws in those countries may differ from the laws in your jurisdiction.

We use appropriate safeguards for international transfers when required by applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, website features, services, or legal requirements.

Revised versions will be posted on this page with an updated Last Updated date. Additional notice will be provided when required by law.

14. Contact Information

For questions about this Privacy Policy or to submit a privacy request, please contact us using the information below.

Store Name
Mavzeline

Website
https://www.mavzeline.com/

Email
hello@mavzeline.com

Business Address
116 Cornell Ave, San Antonio, TX 78201, United States

Phone
+1 737-717-0076

Customer Support Hours
Monday–Friday: 9:00 AM–6:00 PM CT
Saturday–Sunday: Closed

For privacy-related requests, email is the preferred contact method.

Last Updated
October 30, 2026