Payment Policy
This Payment Policy explains the payment methods accepted by Mavzeline, payment authorization, transaction processing, and refund procedures for purchases made through our website.
1. Accepted Payment Methods
We accept the following payment methods through our online checkout:
Visa
Mastercard
American Express
Diners Club
Discover
PayPal
Apple Pay
Google Pay
Shop Pay
Available payment methods are displayed during checkout before you submit your order.
All payments are subject to successful authorization and applicable payment security and verification procedures.
2. Pricing and Transaction Currency
Product prices and applicable shipping charges are displayed on our website and during checkout before an order is submitted.
The transaction currency is displayed during checkout.
If your payment method uses a different currency, your bank or payment provider may apply currency conversion rates or international transaction fees. These charges are determined by your payment provider and are the customer's responsibility.
3. Payment Authorization and Order Confirmation
Payment must be successfully authorized through the selected payment method before an order can be processed.
Depending on the payment method, a temporary authorization or pending transaction may appear on your account before the payment is fully settled.
After an order is successfully placed, an order confirmation email will be sent to the email address provided during checkout.
Orders may be subject to payment verification and security checks. If a payment cannot be authorized or verified, the order may not be processed.
4. Payment Processing and Security
Payments made through Mavzeline are processed using Shopify and the applicable third-party payment service providers.
Payment information is handled through the relevant payment processing systems in accordance with their security procedures.
Mavzeline does not directly store complete payment card numbers or card security codes on its website servers.
Customers should ensure that their payment information is accurate and that their selected payment method is authorized for online transactions.
5. Failed or Declined Payments
If your payment is declined or cannot be completed, please check the following:
1. Verify that your billing information is correct.
2. Confirm that your payment method is valid and has sufficient available funds or credit.
3. Contact your bank or payment provider to check for authorization restrictions.
4. Try another payment method displayed at checkout.
If you continue to experience payment difficulties, please contact our customer support team.
6. Duplicate Charges and Billing Inquiries
If you notice a suspected duplicate charge, an unfamiliar transaction related to an order, or an incorrect billing amount, contact us with your order number and relevant transaction details.
For card transactions, you may provide the last four digits of your card to help us identify the payment.
Do not send your complete card number, card security code, or account password by email.
7. Refunds and Payment Methods
Approved refunds are issued to the original payment method used for the purchase, subject to the applicable payment provider's procedures.
After a returned item has been received and inspected and the refund has been approved, we will process the refund within 1–3 business days.
For approved refunds that do not require a physical return, processing takes 1–3 business days after approval.
After a refund is issued, your bank, card issuer, PayPal, or other applicable payment provider may require additional processing time before the funds appear in your account.
For complete return eligibility requirements and refund procedures, please review our Return & Refund Policy.
8. Payment Support and Contact Information
For questions about payment methods, billing, transaction authorization, or refund status, please contact us using the information below.
Store Name
Mavzeline
Website
https://www.mavzeline.com/
Email
hello@mavzeline.com
Business Address
116 Cornell Ave, San Antonio, TX 78201, United States
Phone
+1 737-717-0076
Customer Support Hours
Monday–Friday: 9:00 AM–6:00 PM CT
Saturday–Sunday: Closed
Last Updated
October 30, 2026
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